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37 North Moore Street
New York, New York 10013
Inquire for
appointment

Refund policy

Should you want to return or exchange your product(s) for any given reason, you must notify us within 5 days of receiving your order. The return or exchange request will be accepted only if the below conditions are met:

    • Item(s) should be in their original packaging.
    • Items or packaging cannot show signs of wear or damage
    • A fulfillment error has occurred, where the wrong size or color was shipped.
    • You will have to generate & pay for their own label to return an order.

    For any specific questions, you can contact us directly via email at etiq@etiqdesign.com